Horticultural Manager		

The Horticultural Manager is responsible to the General Manager. This is a senior position within the organisation and will be part of the Senior Management Team with an expectation that he/she will contribute significantly to both the smooth running and the on-going development of the organisation. The Horticultural Manager will be jointly responsible with the Operations Manager and Support Services Manager for the nursery in the absence of the General Manager.

The purpose of this role is to ensure the safe and efficient operation of the organisation. The key focus includes:

Management of the asset
Business Development
Budget Control
Staff Planning 
Shared delivery manager for production of plant stock for retail/wholesale.
Onsite/offsite retail performance 
Day-to-day management and development of staff and volunteers. 
Health and safety compliance management.

The aim is to ensure that we deliver a sustainable charitable workplace where service users want to attend and staff, and volunteers want to work. That the plants produced are to the highest quality and that a high level of customer satisfaction is achieved from those we supply, both wholesale customers and retail customers coming to our site. That our asset is maintained and equipped to deliver safe and efficient operations, where our people are managed and developed in line with the nursery growth and business planning. 

As part of the Senior Management Team the Horticultural Manager will also be responsible for:

•	Assisting with the development and implementation of policies and procedures.
•	Contribution to budget planning and business development.
•	Introduction and maintenance of quality standards.
•	Weekend duties as assigned by role share. 
•	Other duties commensurate to the nature of the work and level of responsibility after consultation and agreement with the General Manager.

Person Spec 

We are looking for someone who has:

•	A keen interest in horticulture and can demonstrate this knowledge.
•	Someone who has an interest in community work.
•	Drive, enthusiasm 
•	The ability to think ‘outside the box’ 
•	A positive ‘can do’ approach to solving problems. 
•	Experiencing of managing people
•	Experiencing of managing budgets 
•	Good administration/organisational skills 
•	Good computer literacy 
•	Good attention to detail
•	Full driving licence

Reference is made that all work at the nursery takes a safeguarded approach due to the nature of the charity’s objectives. The want to work alongside adults with learning difficulties means the roles are part vocational to support our aims. 

Specific 

•	Experience in Operations Management
•	Commercial experience preferably linked to horticulture.
•	Business development experience 
•	Experience/qualification in delivering Health & Safety in the workplace
•	People management/development experience
•	Exposure to marketing

Commercial/Financial
•	Achieve targets.
•	Manage retail displays and stock rotation. 
•	Support external sales opportunities identified by Operations Manager.
•	Paying of dept. generated billing 
•	Procurement and maintenance of equipment for premises and operation 

Business Development
•	Develop green estate for community activity.
•	Develop onsite & external commercial opportunities. 
•	Work with Events calendar and coordinator to ensure onsite/offsite readiness to generate income.
•	Merchandising/marketing planning alongside development of new stock ranges 
•	Report stock performance onsite/offsite.
•	Respond to customer feedback from retail team.
•	Develop all volunteering projects with GM
•	Develop advertising opportunities onsite.

Health & Safety
•	Compliance of H&S regulations.
•	Manage Risk Assessment process onsite.
•	Manage annual operations H&S Audit report
•	Management of maintenance staff.
•	Costing of emerging issues to GM. 

HR
•	Shared Line management of production team, retail and volunteers.
•	Agree volunteer schedule weekly.
•	Manage retail staffing and communication of targets. 
•	Conduct weekly one to one discussion in conjunction with Operations Manager with team supervisors on planning & staff/volunteer issues. Reports this to GM. 
•	Cover organisation all teams (exc’ Kitchen, AG) in case of holidays/sickness.
•	‘Go To’ Manager in case of production issues Thurs/Fri.
•	Monitor of all entries relating to staff performance and project activities in company reporting suite.
•	Attend HR/HS Subgroup and Trustees meetings